Privacy Policy

1. Information We Collect

Information You Provide Directly

When you submit a membership application, contact us, or use the member portal, we may collect:

• Full name and business name
• Email address and phone number
• Contractor license number and license type
• Business address and service area
• Project details, cabinet specifications, and job notes you submit through the portal
• Payment information processed through our secure payment provider

Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically collect:

• IP address and general geographic location
• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• Cookie identifiers and session data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To review and process membership applications
• To manage your member account and deliver wholesale cabinetry services
• To prepare project quotes and order cabinetry on your behalf
• To communicate with you about your membership, orders, and account status
• To send service-related notices and membership renewal reminders
• To improve our website, services, and member experience
• To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling. We do not sell your personal information to third parties for marketing purposes.

3. Cookies and Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

• Essential cookies: Required for the website and member portal to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. We use Google Analytics for this purpose.
• Preference cookies: Remember your settings and preferences across visits.

You can control or disable non-essential cookies through your browser settings. Disabling cookies may affect some features of the website. By continuing to use our site, you consent to our use of cookies as described here.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

• Cabinet suppliers and vendors: We share project specifications and delivery information with our wholesale cabinet suppliers to fulfill your orders. These vendors are bound by confidentiality obligations.
• Payment processors: Payment information is handled by our third-party payment processor. We do not store full payment card details on our systems.
• Service providers: We may share data with trusted service providers (such as email and hosting services) who assist us in operating our business, under strict data protection agreements.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of Swift Space Solutions, our members, or the public.
• Business transfer: If Swift Space Solutions is acquired or merged with another entity, your information may be transferred as part of that transaction.

5. Membership Data

As a member of Swift Space Solutions, we maintain records associated with your membership, including:

• Membership start date, renewal date, and membership tier
• Order history, project submissions, and cabinet job records
• Communication history between you and our team
• Contractor license verification records

Member records are retained for the duration of your active membership and for up to seven (7) years after membership ends, as required for business and tax records. You may request access to or deletion of your personal data at any time (see Section 8).

6. Data Security

We take the security of your information seriously. We employ reasonable technical and organizational measures to protect your data, including:

• Secure HTTPS encryption for all website traffic
• Password hashing and secure authentication for the member portal
• Restricted access to personal data on a need-to-know basis
• Regular review of our data handling practices

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect unauthorized access to your account, please contact us immediately.

7. Third-Party Links

Our website may contain links to third-party websites (such as cabinet manufacturer sites or industry resources). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to our legal retention obligations.
• Opt-out of marketing: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
• Data portability: Request a copy of your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to your request within 30 days.

9. Children's Privacy

Our website and membership program are intended for licensed construction professionals and business owners. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website or membership services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.