Terms of Service
The rules for using our website, membership program, and member portal.
Effective: June 16, 2026
These Terms of Service ("Terms") govern your access to and use of the website at swift-space-solutions.com, the member portal, and the services provided by Swift Space Solutions, LLC ("Swift Space Solutions," "we," "us," or "our"). By using this site or applying for membership, you agree to these Terms.
Membership is governed by the Wholesale Membership Agreement (Version 2026.05), which you review and e-sign during application. The summary below is for convenience — the signed Agreement is the binding contract and controls if anything here differs. Read the full Agreement (PDF) →
1. Eligibility
Membership is available only to licensed general contractors, builders, remodelers, and construction professionals — and, under a separate designer membership, to interior designers — operating in South Carolina, North Carolina, Georgia, and Tennessee. A valid contractor or designer license must be on file. We may verify your license and may decline or revoke membership at our discretion.
2. Membership fee
- An annual membership fee of $2,000.00 is required and is collected at the time of application submission, then billed automatically each year on the anniversary of your effective date.
- Accepted payment: ACH bank debit (no processing fee) or credit/debit card (3% processing fee added).
- Applications are typically reviewed within five (5) business days. If approved, the fee is non-refundable. If denied, the fee is refunded within ten (10) business days, less non-refundable payment-processing fees (~3% for cards; $5 flat for ACH).
- Membership is non-transferable.
3. Orders & payment
- Member pricing is direct-factory cost plus a transparent, volume-based markup. Quotes are itemized.
- Order payments are due in full at order placement unless you qualify for and are granted Net Terms.
- You authorize Swift Space Solutions to initiate ACH debits from your designated account for membership fees, approved orders, invoices, shipping, and assessed fees. We will give at least three (3) business days' notice before any debit; you may revoke authorization with 15 days' written notice. A $50 fee applies to returned ACH transactions.
4. Returns, damage & warranty
- Custom / made-to-order cabinetry is non-returnable — which is why design review is thorough before any purchase order is signed.
- Stocked SKUs may be returnable within 14 days, subject to a restocking fee.
- Products carry the manufacturer's warranty (terms vary by line). We coordinate warranty and damage claims on your behalf; report transit damage with photos on the day of delivery.
5. Confidentiality & non-circumvention
Wholesale pricing and supplier relationships are confidential. You agree not to disclose member pricing to non-members and not to contact or purchase directly from suppliers we introduce you to — during your membership and for two (2) years after it ends. Confidentiality obligations survive for three (3) years after termination.
6. Acceptable use of the website
You agree not to misuse the site or portal — including attempting to gain unauthorized access, disrupting service, scraping, or using the site for unlawful purposes. Portal accounts are for the member and authorized staff only; keep your credentials secure.
7. Intellectual property
All content on this site — text, designs, logos, 2020 Design layouts we produce, and the Swift Space Solutions name — is owned by or licensed to Swift Space Solutions, LLC and may not be copied or reused without permission.
8. Disclaimers & limitation of liability
The website and services are provided "as is" without warranties of any kind except as expressly stated in the Wholesale Membership Agreement or a product's manufacturer warranty. To the fullest extent permitted by law, Swift Space Solutions, LLC is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us for the service at issue.
9. Termination
You may cancel membership as provided in the Wholesale Membership Agreement. We may suspend or terminate access for non-payment, breach of these Terms or the Agreement, or loss of required licensure. Fees already paid are non-refundable except as expressly stated.
10. Governing law
These Terms and the membership relationship are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Disputes will be handled as set out in the Wholesale Membership Agreement.
11. Changes to these Terms
We may update these Terms from time to time. The current version is always posted here with its effective date. Continued use after changes means you accept the updated Terms.
12. Contact
- Message: the contact form
- Phone: (864) 825-0080
- Greenville, South Carolina
See also our Privacy Policy.